1 Introduction & Definitions

This document (the "Agreement") governs the contractual relationship between "Store Management" (the B2B HS SYRIA platform, hereinafter "Management" or "the Platform") and the "Supplier" (the party listing and selling products/services on the Platform, hereinafter "Supplier" or "Seller"). A Supplier's registration on the Platform, or continued use of it, constitutes explicit and binding acceptance of all terms herein.

• Platform: The B2B HS SYRIA website and all associated dashboards and sections.
• Buyer: Any party purchasing a Supplier's products through the Platform.
• Sale: Any confirmed, paid purchase order for one or more of the Supplier's products.
• Net Payout: Sales value after deduction of Management's commission, excluding shipping fees.

2 Scope of the Agreement

This Agreement applies to all sales transactions carried out through the Platform between the Supplier and any registered Buyer, from the moment the Supplier's account is activated until the account is terminated or suspended for any reason. The Supplier may not circumvent the Platform to complete deals directly with Buyers introduced through it, in order to avoid the commission set out in Section 5.

3 Account Registration & Supplier Responsibilities

• The Supplier must provide accurate and truthful information upon registration and update it promptly upon any change.
• The Supplier bears full responsibility for the accuracy of product descriptions, quality, conformity to listed images/specifications, and fitness for use.
• The Supplier must meet the processing and delivery timelines published on the Platform for each product.
• Listing products that violate applicable law or Platform policy is prohibited.
• Management reserves the right to review and suspend any product or account that violates these terms, without prior notice in cases of serious violations.

4 Pricing & Shipping

Prices listed by the Supplier on the Platform do not include shipping costs. Shipping is calculated as a separate, independent line item from the product price and is added to the order invoice at checkout, according to the Platform's approved shipping mechanism.

5 Store Management Commission

This commission is deducted automatically from the total sales value before the Supplier's net payout is transferred — no additional action is required from the Supplier to settle it.

6 Collection & Payment Mechanism

• All sales proceeds are collected from Buyers into Store Management's own bank/payment account centrally; Buyers do not pay Suppliers directly.
• Management aggregates each Supplier's net payout (total sales minus the 5% Management commission) over the calendar month.
• Amounts due to the Supplier are transferred once, at the end of each month, accompanied by a detailed statement showing order counts, values, and the commission deducted.
• The Supplier must provide Management with valid, up-to-date bank details or a payout method to ensure timely receipt of funds.
• Any returned or cancelled orders during the month are settled/deducted before the final payout is calculated.

7 Returns & Refunds

If an order is returned by the Buyer under the Platform's approved return policy, the corresponding sale value (including its associated Management commission) is fully reversed from the Supplier's statement for that month, or the following month if the return occurs after the statement has closed.

8 Store Management's Obligations

• Provide a secure technical infrastructure for listing products and completing sales.
• Collect payments from Buyers and ensure Suppliers' payouts are transferred on schedule.
• Provide clear, transparent statements to each Supplier.
• Provide technical and administrative support to resolve order or payment issues.

9 Confidentiality & Data Protection

Management will not share the Supplier's personal or banking data with any third party except as necessary to complete sales and payment processes, or where legally required. In turn, the Supplier must not disclose any confidential information about the Platform or its customers obtained through use of the Platform.

10 Suspension or Termination

Either party may terminate this Agreement with prior notice. Management may also immediately suspend or terminate a Supplier's account in the event of a serious violation of these terms, while remaining obligated to transfer any remaining net payout owed for sales completed before the suspension/termination date.

11 Amendments

Management reserves the right to amend the terms of this Agreement, including the commission rate or payment mechanism, and will notify Suppliers in advance of any material change via the Platform or registered contact channels. Continued use of the Platform after such notice constitutes acceptance of the amendments.

12 Governing Law & Dispute Resolution

This Agreement is governed by and construed in accordance with applicable law. Both parties will first seek to resolve any dispute amicably; failing that, the dispute will be referred to the competent judicial or arbitration authority.